FQA

1. What types of toys do you offer?

We offer a wide variety of toys for children of all ages, including educational toys, outdoor play equipment, puzzles, building blocks, plush toys, and much more. Our collection is curated to inspire creativity, learning, and fun!

2. How do I place an order?

To place an order, browse our selection, add items to your cart, and proceed to checkout. Follow the steps to provide your shipping and payment information, and you’re all set!

3. What payment methods do you accept?

We accept major credit cards, debit cards, and PayPal. All transactions are secure and encrypted to ensure the safety of your personal information.

4. Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on the shipping carrier’s website.

5. What is your return policy?

If you’re not satisfied with your purchase, you can return items within 30 days of receiving your order. Please ensure that the items are in their original packaging and unused. Contact our customer service team for return instructions.

6. Do you ship internationally?

Yes, we offer international shipping to select countries. Shipping costs and delivery times will vary depending on the destination. Please check our shipping policy for more details.

7. Are the toys safe for young children?

Absolutely. Safety is our top priority, and all of our toys meet the highest safety standards. We also provide age recommendations for each toy to ensure that it is suitable for your child.

8. Do you offer gift-wrapping services?

Yes, we offer gift-wrapping options at checkout. You can add a personal message and choose from a selection of wrapping styles to make your gift extra special.

9. How can I contact customer service?

You can reach our customer service team via email at [email protected] or call us at [phone number]. Our support hours are Monday to Friday, 9 AM to 6 PM.

10. Do you offer discounts or promotions?

Yes, we frequently offer discounts and special promotions. Sign up for our newsletter or follow us on social media to stay updated on our latest deals and new arrivals.